1. Introduction
ELRAVERSE, TOO ("ELRAVERSE", "we", "our", or "us") greatly recognizes and values the privacy of people ("you" or "user") who visit our websites, use or access our games, whether played on mobile devices, PCs, our websites or other approved platforms ("ELRAVERSE Game(s)"), and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services (collectively the "ELRAVERSE Services" or "our services").
To the extent permitted by applicable law, children under the age of 13 (or other age threshold required by local laws) are not allowed to create any Account for the ELRAVERSE Services. If you are 13 or above but are considered a minor in your country (e.g. under 18 years old in some jurisdictions), you must have your parent or legal guardian read through this Privacy Policy with you and you represent that you have obtained the permission of your parent or guardian to create your Account.
ELRAVERSE may periodically modify, adjust or revise the terms of this Privacy Policy due to change of the ELRAVERSE Services or update in applicable laws and regulatory requirements. You acknowledge and agree to check the updated terms of this Privacy Policy regularly. By continuing to use the ELRAVERSE Services you acknowledge that you have read and understood how we process your personal data according to the updated Privacy Policy.
2. Information We Collect
We collect the following types of information:
Information You Provide Directly: When you register an account through Google Play Games, we collect information such as your name, email address, and Google Play Games ID.
Automatically Collected Information: We collect data about your activities within the game, including gameplay events, achievements, and interactions.
Analytics Data: We use third-party analytics services such as Appmetrica, Firebase, and Google Analytics to collect data about your use of the Services. This data is used for analytics, personalization, marketing, payment processing, authorization, and bug fixing.
IP address, OS type, OS version, device information (device id, UUID, device name, device model, screen information (width and height), device memory usage (available memory/total memory), language used, launcher version, game version, network information (including network type, network status), timestamp, disk information, operation logs, service logs and other log information；
We will keep your data only for as long as your account is active or only for as needed to provide you the services unless deleted in accordance with your request or as otherwise required by law.
You acknowledge and agree that your data will be processed on our servers which may not be located in your country/region of residence and can be accessed by our support, engineering and/or our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws and regulations.
3. How We Use Your Information
We use the collected information for the following purposes:
Analytics: To analyze and improve the performance and functionality of the Services.
Personalization: To personalize your gaming experience based on your preferences and activities.
Marketing: To send you promotional materials and offers related to the Services.
Payment Processing: To process in-app purchases and manage your virtual currency and digital goods.
Authorization: To authenticate your access to the Services and ensure the security of your account.
Bug Fixing: To identify and fix bugs and crashes within the game.
4. How We Share Your Information
We may share your information with the following parties:
Third-Party Service Providers: We share your information with third-party analytics services (Appmetrica, Firebase, Google Analytics) and payment processors to provide and improve the Services.
Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or those of our users or the public.
5. Data Security
Pertaining to your use of our services, we have endeavored to take reasonable measures to prevent unauthorized access to or improper use of your personal data, such as organizational controls, technical protection, and other protection measures.
Unfortunately, the transmission of information via the internet is not completely secure. While we strive to protect your personal data, we also remind you to be aware of hacking, cyber-attacks, and other risks on the Internet.
Therefore, we strongly urge you to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures.
Please be aware that advertisers or websites with links to and/or from our websites may collect personal data about you. This Privacy Policy does not apply to such third party services, and cannot control the activities of, those other advertisers or websites. We highly recommend that you read the privacy policy of such third-party websites which you may be directed to before providing any personal data.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact Google Play Games services, as they manage your account data.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Your continued use of the Services after any changes constitutes your acceptance of the new Privacy Policy.
8. Age Limits and Children Protection
You represent that you are not a child under the age of 13. Children under the age of 13 (or other age threshold required by local laws) are not allowed to create any Account for the ELRAVERSE Services, to the extent permitted by applicable law. If you are 13 or above but are considered a minor in your country (e.g. under 18 years old in some jurisdictions), you must have your parent or legal guardian read through this Privacy Policy with you and you represent that you have obtained the permission of your parent or guardian to create your Account.
If you are a parent or legal guardian of a minor in your country, please make sure that you have read this Privacy Policy before allowing your children to create their own accounts or to use the Services. You agree that you will be subject to this Privacy Policy and be responsible for your children’s activities while using the ELRAVERSE Services. You agree to supervise your children’s use of the ELRAVERSE Services and make sure that your children only view the contents that are age appropriate to your children.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at elraverse@gmail.com.